Job Opening: Customer Service Representative
Description
Customer Service Representative
Type: Contract-to-Hire
Pay: $22-$25 per hour DOE
Schedule: Monday – Friday, 8:00 AM – 5:00 PM (Full-Time)
Responsibilities:
- Process quotes, orders, and customer inquiries efficiently
- Maintain attention to detail and accuracy in all tasks
- Communicate primarily via email, with some phone correspondence as needed
- Follow company procedures and processes to ensure smooth operations
- Demonstrate a willingness to learn and adapt in a fast-paced environment
Requirements:
- High School Diploma or equivalent
- Minimum 2-3 years of customer service or inside sales experience
- Office experience required
- Strong customer service skills with the ability to work well in a team environment
- Effective written and verbal communication skills
- Ability to take direction and collaborate with multiple departments
- Self-motivated with the ability to work independently and prioritize tasks
- Detail-oriented with strong organizational skills
- Proficient in navigating internal systems such as CRM, SRP, Outlook/Gmail
- Reliable transportation and professional demeanor