Job Opening: Account Manager

Start: ASAP

Must be open to working between the hours: 

Schedule –

8am-9pm Monday

8am-8pm Tuesday/Wednesday

8am-6pm Thursday/Friday

Pay: $22.32 

Job Duties: 

• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents

Requirements: 

• Maintain a positive on-site work atmosphere by behaving and communicating in a manner so that you get along with customers, clients, co-workers, and management.  
• Maintain certifications for specialized training and complete annual refresher courses in each topic.
• Based on company needs, employees may be crossed trained in specialty queues within the department as well as during peak times within other areas of the organization.
• Remain up to date on system enhancements and changes to determine best way to assist borrowers.

For immediate consideration, please email your resume to justice.strickland@remx.com with the subject as “Account Manager”.