Job Opening: Customer Service Technician

RemX Specialty Staffing is looking for a Customer Service Technician for our client in Alpharetta, GA.

The ideal candidate will handle a large number of functions including configuration, set-up, repair and testing recorders to be shipped and handling telephone technical support. The ideal candidate will have a good working knowledge of the MS Office suite including WIN10, networking functions, 802.11b/g/n/ac and cellular wireless data transmission would be a plus. Strong analytical, organizational and troubleshooting skills along with excellent telephone communication skills are also required.

Job Description:

The ideal candidate will handle a large number of functions including but not limited to the following:

• Troubleshooting and repairing DVR’s, camera’s, WIFI & GPS equipment including board replacement.
• Soldering board connectors
• Help desk technical support answering phone calls, web chat sessions and working with customers to resolve issues

Requirements:

• Technical trouble-shooting skills working with 12VDC devices or computer repairs
• Must have excellent Microsoft Excel and Microsoft Word skills
• Must have excellent English written and oral communication skills
• Must have a professional disposition and exhibit business maturity
• Be a team player -Must be a self-starter with a positive “Can Do” attitude.
• Must be detail oriented
• Strong organizational skills and attention to details required, it’s a fast paced environment to work in with the need to multi-task handling multiple priorities
• Outstanding interpersonal and communication skills

Hours: 9am – 6pm Monday thru Friday

Pay: $17

Start: ASAP