Job Opening: Customer Service Dispatcher
Description
Now hiring for a Dispatcher!
This is temporary to permanent hire role that requires working fully onsite in the Flushing, MI area!
Compensation: $18.00/hour
Hours: Monday-Friday 11:00am-9:00pm (45 hour work week)
As a RemX Dispatcher We Offer You:
- Competitive pay
- Paid weekly (Direct Deposit or ATM Debit Card available)
- Access to health benefits and retirement plan
- A personal recruiter to help with job searches and assistance when at work!
Responsibilities:
- Provide excellent customer service by monitoring equipment performance; scheduling service, completing preventative maintenance requirements, and maintaining backup systems.
- Coordinates the install and repair services by receiving and recording requests; identify appropriate service needs, monitor service progress, keep supervisor and management advised of extraordinary issues.
- Maintain, schedule, and monitor direct day-to-day activities of 30+ service technicians.
- Answer a multi-line phone.
- Identify and participate in the resolution of issues relating to the day-to-day service calls.
- Document and maintain records and actions with forms, reports, and logs.
Qualifications:
- Must be bondable.
- Microsoft Office (including Excel), with excellent typing and data entry skills required.
- Excellent verbal and written communication skills are required.
- Must have a minimum of 2 years of Customer Service experience.
Find A Job That Works for You!
Each and every day RemX puts over 90,000 people to work, helping more than 15,000 companies find the talent they need to succeed. And, as a part of the 10th largest staffing company in the world, we understand that at the heart of every successful business are people. That’s why we work hard to find you the right job at the right company. Explore all the exciting opportunities RemX offers and find the right job for you!