Job Opening: Customer Service Account Rep
Description
RemX has an immediate opening for a Customer Service Account Rep to join a reputable company located in Charlotte, NC.
Hours: Monday-Friday 7:00 am- 4:00 pm
Location: Near the airport (100% onsite)
Job duties of the Customer Service Account Rep:
- Process sales and service orders
- Schedule installations and service calls
- Resolve customer complaints and address concerns
- Assist with invoicing
- Follow up with customers
Qualifications for the Customer Service Account Rep:
- High school diploma or equivalent required
- 2+ years of customer service experience
- Construction industry, scheduling or service call scheduling experience is a plus
- Excellent written and verbal communications
- Strong problem solving, organizational and customer service skills required