Job Opening: Senior Office Manager (Temporary)

Temporary fill for 6-8weeks, could be longer but the current OMs are out on FMLA

Start ASAP need

Pay: $24-$26/hr

Hours: 7am – 3:30pm (7am to 5:30pm Mon-Fri)

Location: Hazelon, PA 18202

MUST HAVE COLD STORAGE EXPERIENCE

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Align customer service and administration efforts within a cold storage facility and coordinate operational and sales efforts with other leaders.
• Oversee customer service coordinators performance on day-to-day operations; plans and schedules the workforce according to facility projections, budgets and forecasts, including authorization of overtime, ensuring wage/hour compliance to meet daily operational demands including training, verifying certifications and qualifications, and monitoring individual employee productivity levels.
• Review records and reports pertaining to activities such as production, payroll, and shipping to verify details, monitor work activities, and evaluate performance.
• Apply conflict resolution skills and negotiation skills to interactions with employees and customers; provide performance review input, write up and delivery.
• Hire, coach and manage a staff of customer service and/or administrative workers. Coordinate coverage as needed.
• Perform other duties and special projects as needed.

QUALIFICATIONS

• • 3-5 years experience with Warehouse Management Systems (WMS) )(Blue Yonder preferred)
  • Extensive customer service experience
  • Account Management Experience
  • Experience with Customer Facing Software
  • Understand billing structures and operations
  • Lot codes/identities knowledge
  • Cold Storage Experience (E.I. Americold)