Job Opening: Customer Service Specialist- Part-time
Description
RemX is hiring a Customer Service Representative: Part-time to work for Knoxville’s energy and water provider. GREAT OPPORTUNITY FOR A COLLEGE STUDENT looking for a part-time position.
Shift:
- Monday between the hours of 9 am and 8 pm (8 hour shift)
- Tuesday: 5 pm-9 pm
- Wednesday 5 pm-9 pm
- Saturday: this is an as needed shift working from 9 am- 4 pm
Training is 3 weeks, full-time hours: 7:30-4:30 Monday-Friday (flexible depending on qualified candidates availability)
Pay: $19-$19.50/hr based on experience
Location: 100% onsite
Job Responsibilities of the Customer Service Representative: Part-time:
- Answer inbound calls
- Provide professional interactions with customers utilizing active listening and excellent communication skills
- Provide answers and solutions to customer inquiries and issues
- Document systems with customer activity
Qualifications for the Customer Service Representative:
- High School diploma
- Excellent verbal and written communication skills
- Strong customer service skills
- Good computer skills
- Analytical and problem solving skills