Job Opening: Junior Account Rep/Customer Service

JUNIOR ACCOUNT REP / CUSTOMER SERVICE     

TYPE: Contract to Hire (onsite role)

HOURS: Monday- Friday 8a-5p

PAY: Up to $21 per hour

YOUR DUTIES FOR THE JUNIOR ACCOUNT REP / CUSTOMER SERVICE WILL INCLUDE:

• Answer incoming calls and direct to appropriate department
• Research cost and sell prices
• Verify cost prior to reaching out to customer
• Data entry of non-quoted jobs into QuickBooks from customer PO’s, salesmen call-in request, or email requests
• Verify customer credit terms
• Process work orders and work with vendors to ensure orders are filled properly and delivered in a timely manner
• Research cost discrepancies on purchase orders
• Revise orders with correct cost
• Prepare orders for invoicing
• Assist sales with quote requests
• Research orders and provide ship dates
• Assist with delivery and installation scheduling
• Other duties as assigned