Job Opening: BILINGUAL Customer Service Rep $21hr + Monthly BONUSES
Description
Urgently Hiring!! We are currently seeking ONSITE Customer Service reps to come join our team! This is a FULLY onsite Hourly position with up to $300 in monthly Bonuses!!
YES work environment; “Yes, we can cancel!” “Yes, we can refund your reward points!”
MUST live in or near Scottsdale AZ
!! MUST BE Bilingual in Spanish !!
Title: Customer Service Representative
Pay Rate: $21hr MUST BE Bilingual in Spanish (Plus up to $300 monthly performance pay based on attendance and performance)
Type of Hire: Direct Hire
Office Location: North Pima Road, Scottsdale, AZ 85260
Training & Post Training Location: Onsite
Training Details:
- Training schedule: 9am to 5:30pm
- 7am to 3:30pm from 2nd day
Post-Training Schedules Available Listed Below: (Please note these are first come first serve)
- 12:30pm-9:00pm AZ – M Tu Th F Sa
- 12:30pm-9:00pm AZ – M Tu Th F Sa1
- 2:30pm-9:00pm AZ – M Tu W Th Su
- 10:30am-9:00pm AZ – M Tu F Sa
- 10:30am-9:00pm AZ – M Tu W Su
- 9:00am-5:30pm AZ – Tu W F Sa
- 10:30am-9:00pm AZ – M Tu W Su
- 9:00am-5:30pm AZ – Tu W F Sa
- 12:30pm-9:00pm AZ – M Tu W Th Su
- 10:30am-9:00pm AZ – M Tu F Sa
- 10:30am-9:00pm AZ – M Tu W Su
- 10:30am-9:00pm AZ – M Tu W Su
Job Details:
- Support multiple bank customers that have accrued enough reward points to purchase products like Apple and Nike or to book travel arrangements including, flights, car rentals, activities and even cruises.
- Accept and respond to calls about tracking shipments, cancelling shipments, refunding reward points, shipments that arrived damaged, and requests for assistance with the website associated with buying products with accrued rewards.
- Work in an ONSITE inbound call center environment.
Requirements:
- High school diploma OR GED required.
- 6+ months CSR AND call center experience is a must!
- Exceptional phone and communication skills, great with people.
- Amazing customer service and phone etiquette.
- Must live within 25mi commute to Scottsdale office! No exceptions!
- Must pass a criminal background (will not accept any felonies or more than 2 misdemeanors within 7 years) No exceptions!
- Must pass a saliva drug screen on-site (client does not test for THC)
- Must provide Education and Employment Verification (copies of diplomas and pay stubs are acceptable)
- Must sign client disclosure form.
For immediate consideration please email me your resume and title Onsite AZ CSR to Austin.bustos@remx.com